Martech News

best customer service experience
Customer Experience, Service & Success

Tech Veteran Dan Fougere Joins Heap’s Board of Directors

Heap, the leading digital analytics provider, today announced the addition of Dan Fougere, former chief revenue officer of Datadog, to …
conversational ai
Conversational AI Hires CFO Jim Arth, the leading end-to-end revenue platform for high-growth companies, that powers sales teams with real-time guidance, RevOps and conversational AI, …
customer experience services
Customer Experience, Service & Success

WNS Recognized as ‘Leader’ in Insurance BPO Services by ISG

WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced that it has …
ecommerce website

Fast Partners with The Honest Company to Implement One-Click Checkout

Fast, the world’s fastest online checkout experience, announced today at ShopTalk that The Honest Company has implemented the company’s one-click checkout on …
iot security market
Retail, Proximity & IoT Marketing

Firework Welcomes Matthew Lynch as New Global Head of Industry

Firework, the leading live commerce and omni-channel digital transformation platform, today announced Matthew Lynch as its new Head of Industry, Direct-to-Consumer. The …
iot marketing
Retail, Proximity & IoT Marketing

Genesis opens first standalone retail location in the US

Today, Genesis opened its first standalone retail location in the United States, marking the next chapter of its client-focused retail experience. …
automation testing
Optimization, Personalization & Testing

Report on Attitudes About Data Collection Practices & Personalization

3radical, the leader in audience engagement and consented data solutions, today announces the launch of its annual consumer survey report. …
referral program
Advocacy, Loyalty & Referrals

Ansira Hosts EiQ, A Virtual Event on Email Marketing, CX, and Loyalty

Ansira Partners, Inc. (“Ansira”), a global independent marketing technology and services firm, has released the 2022 schedule for their annual EiQ event. Founded …
best customer service experience
Customer Experience, Service & Success

Cyara Receives 2022 CUSTOMER Magazine Product of the Year Award

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, today announced that TMC, a global, integrated media company, has …