Martech News
CMS & Web Experience Management
Smarsh Integrates with OpenAI’s ChatGPT Enterprise Compliance API
Smarsh®, the global leader in communications data and intelligence, announced an integration with the ChatGPT Enterprise Compliance API from OpenAI, the world’s …
Customer Experience, Service & Success
Higher Logic Vanilla Announces Expanded Integrations with Zendesk
Higher Logic, the leading community engagement company, announced enhanced integrations between Higher Logic Vanilla (Vanilla) and Zendesk, Inc. to deliver …
Sales Automation, Enablement & Intelligence
Madhive announced acquisition of Frequence
Madhive, the leading technology company for local Connected Television advertising (“CTV”), announced that it has completed the acquisition of Frequence Inc, the …
Customer Experience, Service & Success
Nearly Two-Thirds of Contact Center Agents Want Real-Time Help From AI
Cresta, the end-to-end generative AI platform for contact centers, unveiled its new research, State of the Agent Report 2024: GenAI’s Rise …
Digital Advertising
Causal IQ Launches ‘ID-less’ Healthcare Audience Solution
Causal IQ, a leading provider of advanced digital advertising solutions, announces the launch of its innovative ‘ID-less’ healthcare audience solution. …
Digital Advertising
MiQ Elevates Charlie Neer & Erin Madorsky to Co-CEO Amidst U.S. Growth
MiQ, global programmatic media partner, has promoted Charlie Neer and Erin Madorsky to co-Chief Executive Officers for the U.S. This …
Customer Experience, Service & Success
QuestionPro announced the acquisition of Cmiles CX
Cmiles CX’s on-site, emoji-based experience rating technology combined with QuestionPro’s leading survey-based customer experience (CX) platform creates a truly omni-channel …
Advocacy, Loyalty & Referrals
Olo Launches ‘Loyalty for Borderless Accounts’
Olo Inc., a leading restaurant technology provider, announced Loyalty for Borderless Accounts, a new feature that allows guests to earn, …
Events, Meetings & Webinars
