Martech News

ibex
Customer Engagement

ibex Continues to Grow in the Philippines; Tops 15,000 Agents

ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced that it has …
Cresta
Customer Experience, Service & Success

Cresta Announced the Launch of AI Analyst

Cresta, the leading contact center AI platform for human and AI agents, announced AI Analyst – a new natural-language interface that …
Zeta Global
Marketing Technology

Zeta Global Appoints Ed See as New Chief Growth Officer

Zeta Global, the AI marketing cloud, announced the appointment of Ed See as Chief Growth Officer, effective Monday, February 10. …
O2 Commerce
Ecommerce

O2 Commerce Named Bloomreach’s US Agency Delivery Partner of the Year

O2 Commerce, a full-service e-commerce agency with a proven track record creating integrated, scalable, and data-driven B2B and B2C e-commerce …
Syncron
Sales Automation, Enablement & Intelligence

Syncron Accelerates Growth by Joining the AWS ISV Accelerate Program

Syncron, a leading provider of intelligent Service Lifecycle Management solutions, announced that it has joined the Amazon Web Services (AWS) …
ZINFI
Channel, Partner & Local Marketing

ZINFI Launches AI-Powered PRM Platform to Drive Profitable Growth

ZINFI Technologies, Inc., the leader in Unified Partner Management (UPM) solutions, announced the launch of its next-generation Partner Relationship Management …
CX
Customer Experience, Service & Success

CX Leaders Face a Tipping Point with AI Capabilities in 2025

Research commissioned by TELUS Digital Experience (TELUS Digital), a leading global technology company deploying exceptional customer experiences, reveals that enterprise …
SoundStack
Display & Programmatic Advertising

SoundStack Appoints John Morris as Chief Product Officer

SoundStack, the audio-as-a-service (AaaS) company, announces the appointment of John Morris as Chief Product Officer (CPO). Morris will lead the development of …
Albert Scott
Influencers

Albert Scott Drives Growth for Amazon Clients, Expands Services in 2024

Albert Scott, LLC, a leading Amazon agency based in Inwood, NY, celebrated a banner year in 2024, delivering exceptional sales growth …