Martech News

Customer Experience, Service & Success

Alorica Recruits Sanjay Ponnappa as Regional President

Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, today announced the hiring of Sanjay Ponnappa as …
Marketing Automation

The winners of the 7th Annual Impartner Catalyst Awards at 2022

Impartner, the world’s most complete channel management platform and Partner Relationship Management (PRM) provider, announced the winners of the 7th Annual …
Customer Experience, Service & Success

Radisys Enables Connectivity for All with Reach Phone Lite

Radisys® Corporation, a global leader of open telecom solutions, today announced the launch of Radisys’ Reach Phone Lite, an affordably priced …
Customer Experience, Service & Success

Vitality Leverages Voice of Customer for better CX

Medallia, the global leader in customer and employee experience, today announced that Vitality, the health, life, car insurance and investments provider, …

Nexcess to Recover Lost E-commerce Revenue from Abandoned Carts

Nexcess, the premium provider of managed hosting and cloud solutions optimized for managed WordPress, WooCommerce, and Magento, announced today an …

Organizations Take Note of the Growing Shift Towards E-Com Solutions

The global e-commerce market continues to grow at a prominent pace as many are now constantly connected to the internet. …

Logiwa Completes Series B Funding with New Investment Partners

Logiwa, the leading cloud fulfillment platform for high-volume direct-to-consumer (DTC) and omnichannel businesses, announced it has completed its Series B …
Customer Experience, Service & Success

Balance Hires Former Marqeta Executive as VP

Balance, the leader in B2B payments, specializing in financing and ecommerce, today announced the hiring of fintech executive Kim Loftis, the …
Customer Experience, Service & Success

Growth Opportunities in Global Audio Streaming Services

With the evolution of technology and the expansion of high-speed internet connections, the demand for audio streaming services has increased. …