Martech News

customer experience services
Customer Experience, Service & Success

Digital Customer service provider, Glia Partners with Map

Glia, a leading provider of Digital Customer Service, today announced a partnership with Members Access Processing (MAP), a Credit Union Service …
customer service experience
Customer Experience, Service & Success

VoiceFoundry Uses Amazon Connect to Enhance Customer Experience

TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today …
Interviews

Martech Interview with the President, MetaCX – Jake Sorofman

Jake Sorofman from MetaCX talks about how digitization has enhanced CRM and building better customer experience & management. “Our mission is …
marketing automation
Marketing Automation

Martech Leader RollickDR Now Adds “Reserve Now” Functionality

Rollick Inc., the leading relationship marketing technology provider for the Marine, Powersports, and RV industries, announced today that dealers can …
public relations
PR

5W Public Relations has been named PR agency of record

5W Public Relations, one of the largest independently-owned PR firms in the U.S., announces today it has been named PR …
ad tech
Adtech

Adtech software, Operative appoints new CRO

Operative, the preferred advertising management software for media companies, has announced the appointment of Katie Back to Chief Revenue Officer.  Reporting directly …
conversational ai
Conversational AI

Marketing Conversational AI Platform Qualified Raises $51 Million

Qualified, the conversational sales and marketing platform for companies that use Salesforce, today announced $51 million in financing led by Salesforce Ventures, …
cms online
CMS & Web Experience Management

Digital Experience intelligence leader FullStory Expands Team

FullStory, the leader in digital experience intelligence, today announced new additions to its leadership as it continues to position itself …
user engagement
Customer Engagement

Dynamic Yield Integrates with Customer Engagement Platform, Leaf

Dynamic Yield, the Experience Optimization platform, and Leaf, an in-store customer engagement platform based on smart receipts, today announced an integration that enables …