Martech News

customer experience services
CRM

Elevēo Receives 2021 Contact Center Technology Award

Elevēo announced today that TMC, a global, integrated media company, has named Elevēo Schedule Adherence as a 2021 Contact Center Technology Award winner, presented …
ecommerce website
Ecommerce

Bloom&Co. Partners With Commerce Enablement Platform AnyMind Group

Bloom&Co. Group, a company that delivers business growth by developing and implementing brand and marketing strategies based on customer insights, …
customer service experience
Customer Experience, Service & Success

Flybits wins Global Product Leadership Award for CX

Flybits, the most advanced contextual engagement platform in the financial industry, today announced it was named by Frost & Sullivan …
performance attribution
Marketing Analytics, Performance & Attribution

Social Analytics Leader ListenFirst Named As Member Of The Twitter

ListenFirst, the premier enterprise social analytics solution, today announced it has been added to the Twitter Official Partner Program (TOPP). Partnership in …
influencer social media
Influencers

Influencer Marketing Platform CreatorIQ Expands Leadership Position

Influencer marketing platform, CreatorIQ — the most trusted partner advancing the creator economy for brands like AB InBev, Disney, Sephora, and Unilever …
customer service experience
Customer Experience, Service & Success

Toshiba Powers Superior Customer Experience for Pittsburgh

Toshiba America Business Solutions is simplifying the car buying experience for Bowser Automotive customers across the dealership’s four Pittsburgh area locations. To achieve …
business analytics
Data Analytics

Deloitte Launches the Deloitte AI Academy

Deloitte today announced the launch of the Deloitte AI Academy™ which is designed to help bridge the technology talent gap by …
public relations
PR

PR Leader Propulsion Agency Boosts Digital Strategy Division

Propulsion Agency, a media and strategic communications firm led by award-winning journalists, announces the investment in the expansion of its …
customer service experience
Customer Experience, Service & Success

CX Leader Forrester Introduces New Forrester Decisions Service

To accelerate technology modernization, Forrester (Nasdaq: FORR) introduces Forrester Decisions for Technology Architecture & Delivery. With 48% of global firms investing in digital transformation, …