Martech News
Customer Experience, Service & Success
Zilliant Leads 2024 SPARK Matrix for B2B Price Optimization & Management
Zilliant, the leader in pricing lifecycle management, has been named a technology leader in QKS Group’s 2024 SPARK Matrix™ analysis …
Customer Experience, Service & Success
Glance released 2025 CX Trends Report
Glance, the leader in Guided CX software, has announced the release of its annual trends report: 2025 CX Trends:AI and Human …
CRM
Fisher & Paykel Adopts Salesforce Agentforce for Global Sales & Service
Salesforce, the world’s #1 AI CRM, announced that luxury appliance manufacturer Fisher & Paykel, will deploy Agentforce to scale its customer support …
CRM
RelPro, Propense.ai Collaborate to Enhance Data for Legal,Accounting Firms
RelPro, the fast-growing business development and relationship management solution for Financial & Professional Services, announced its latest partnership with Propense.ai, …
Sales Automation, Enablement & Intelligence
Misaligned Sales Processes Pose Revenue Risks, HBR Report Highlights
Varicent, the leader in sales performance management (SPM), has unveiled new, pivotal research in partnership with Harvard Business Review Analytic …
Customer Experience, Service & Success
Only 10% of Businesses Ready for Experience-Orchestration, Study Says
Affinidi, a Singapore-based data and identity management company, has released ‘Unlocking Customer Value as an Experience-Orchestrated (X-O) Business’, an IDC InfoBrief …
Customer Engagement
Revenue Organizations Using AI in 2024 Saw 29 % Sales Growth than Peers
Revenue teams using AI plan to hire more aggressively than those who don’t, dispelling fears that AI will replace salespeople …
Customer Engagement
SurgePays Integrates ClearLine with PAX Smart Payment Terminal Tech
SurgePays, Inc., a technology and telecommunications company, has completed the integration of its ClearLine point-of-sale marketing platform with PAX Technology’s …
Events, Meetings & Webinars
