Martech News
Customer Experience, Service & Success
Talkdesk Leads in 2024 IDC MarketScape for CCaaS Applications Software
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced …Retail, Proximity & IoT Marketing
InMoment named for AI & Retail Innovation in 2024 AI Breakthrough Awards
InMoment®, a leader in Experience Improvement (XI)™ solutions, announced that it has been selected as the winner of the “Best …Customer Experience, Service & Success
Verint Wins AI Breakthrough Award for “Best Virtual Agent Solution”
Verint®, The CX Automation Company™, announced that its Verint Intelligent Virtual Assistant (IVA) has been honored as the “Best Virtual Agent Solution” …Customer Experience, Service & Success
Innervate Unveils Enhancements to Its Real-Time CDP App Suite
Innervate, the dynamic customer experience company, announced enhancements to features of its customer data platform (CDP) app suite with real-time …Optimization, Personalization & Testing
mabl Wins AI Breakthrough Award for the Fifth Time
mabl, the leader in AI-powered test automation, has been awarded the ‘Best AI-Based Solution for Engineering’ at the AI Breakthrough …Market Intelligence
Marketing Intelligence Platform Funnel acquires measurement firm Adtriba
Funnel (www.funnel.io), the marketing intelligence platform, has today announced its acquisition of the marketing measurement company Adtriba (www.adtriba.com). The move …Retail, Proximity & IoT Marketing
parcelLab Launches Returns Forecast AI
parcelLab, the premier global provider of post-purchase experience software, today announced the launch of parcelLab Returns Forecast AI. The new …CMS & Web Experience Management
AEM Digital Experience Accelerator Launched at MACH THREE Conference
As an increasing number of companies struggle to match their digital experiences to real-time opportunities, VShift announced the launch of …Customer Experience, Service & Success