Martech News
Retail, Proximity & IoT Marketing
XY Retail Achieves NF525 Certification for French Fiscal Compliance
XY Retail, the leader in next-generation retail technology, announced that its point-of-sale (POS) platform has achieved NF525 certification, a critical …
Customer Experience, Service & Success
Nearly 9 Out of 10 decision-makers say phone is key for CX and revenue
While channels like email and messaging are more prevalent, the phone remains one of the most business-critical tools available, according …
Audience/Marketing Data & Data Enhancement
Perion Announces Adoption of Unified ID 2.0 Powered by The Trade Desk
Perion Network Ltd., a leader in advanced technology solving for the complexities of modern advertising, announced its adoption of Unified …
Email Marketing
Aurora Mobile’s SendCloud, SaleSmarly partner for smarter emails
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan …
Conversational Intelligence
NICE Named a Leader In 2024 IDC MarketScape Study
NICE announced that it has been named a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics 2024 Vendor …
Mobile Apps
Springbig Acquires VICE CRM and Appoints Jaret Christopher as CEO
SpringBig Holdings, Inc., a leading provider of SaaS-based marketing solutions, consumer mobile app experiences, and omnichannel loyalty programs, announced the …
Customer Engagement
Talkdesk AI Agents redefine customer engagement with automation
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, is …
Customer Experience, Service & Success
iQor CXBPO™ Appoints First Filipina Country Leader in the Philippines
iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) solutions provider, announced the appointment of Fleurette (Flo) Navarro as …
Customer Experience, Service & Success
