Martech News
Customer Experience, Service & Success
TTEC Announces First Quarter 2022 Financial Results
First Quarter 2022 Revenue was $588.7 MillionOperating Income was $48.3 Million or 8.2 Percent of RevenueNon-GAAP $67.2 Million or 11.4 Percent of RevenueNet Income was $33.4 …Advocacy, Loyalty & Referrals
$18.2 Bn Loyalty Management Markets Global Forecast to 2026
The “Loyalty Management Market by Component (Solutions and Services), Organization Size (Large Enterprises and SMEs), Deployment Type, Operator (B2B and B2C), …Customer Experience, Service & Success
Jackson Hewitt® Selects ActionIQ’s CX Hub to Increase Market Share
ActionIQ today announced that its Customer Experience Hub (CX Hub) has been selected by Jackson Hewitt Tax Services®, a leading innovator …Events, Meetings & Webinars
ICMI’s Contact Center Expo announces the event keynote
ICMI’s Contact Center Expo, which brings call center industry professionals together to tackle the challenges and opportunities that will enable …Customer Experience, Service & Success
Advanced Utility Systems Announces Update to CIS
Empowering Utilities to Serve Customers Better Today Advanced Utility Systems, a Harris Computer company launched its Infinity Customer Information System (CIS) …SEO
Moz launches Competitive Research Suite with Keyword Gap
The Competitive Research Suite surfaces top search competitors and pinpoints strategic keyword and content opportunities to help outrank them. Moz, …Customer Experience, Service & Success
Oracle Named a Leader in Analyst Report for B2B Commerce Solutions
Independent Research Firm recognizes Oracle Advertising and Customer Experience for its “strength in product vision and execution roadmap” in Commerce …Customer Experience, Service & Success
DispatchTrack Partners with Encompass
Addition of DispatchTrack to Encompass PartnerLink Ecosystem boosts profitability and enhances the customer experience by ensuring deliveries are always made …Customer Engagement