Brand Embassy, the digital omnichannel platform for contact centers, is now a WhatsApp Business solution provider Messaging channels increasingly complement typical customer support via voice, email, and live chat. Companies...
Bain & Company has launched NPS Prism, a new business aimed at helping companies uncover actionable insights that they can use to create game-changing episodes along the customer journey. NPS Prism...
STRATACACHE will demonstrate the latest in-store marketing technology solutions that drive retail transformation, helping retailers and operators increase sales and improve store operations, at Convenience U CARWACS 2019. The show...
IBM Think – IBM (NYSE: IBM) today announced, that BUCKiTDREAM, a new loyalty rewards commerce platform that better connects consumers with brands is using Watson Marketing to provide improved personalized brand engagement experiences....
Cerebri AI, an enterprise software startup using proprietary artificial intelligence technology to generate next best actions that increase revenue and reduce operating costs, today announced the company has achieved “co-sell ready”...
Faraday is pleased to announce a strategic contract with the State of Vermont to use their platform to drive more interest and engagement in people looking to relocate to Vermont. This technology will...
STRATACACHE today announced the decision to open a new regional headquarters in Singapore for leading Asia-Pacific operations across the STRATACACHE family of marketing technology companies, including Scala. The new 3,100 square foot office will...
According to Forrester, 95% of marketers agree that account-based marketing is the most effective strategy for demand generation, but it’s the marketers who focus on account-based engagement that succeed. That’s why ON24,...
NGDATA, the company that helps brands to transform their customer engagement strategy and improve marketing and sales conversions through real-time data analytics, today announces the appointment of Doug Gross as...
MRM//McCann, a leading global customer relationship agency, today announced a series of key leadership appointments across its network, including a new Global Chief Operating Officer. The announcement of senior executives promoted and hired...
