Martech News
Customer Experience, Service & Success
Smarsh completes acquisition of TeleMessage
Smarsh, the global leader in digital communications compliance and intelligence, announced the successful acquisition of TeleMessage, the leader in mobile …Advocacy, Loyalty & Referrals
C.A.O.S whitepaper reveals brands are neglecting organic communities
SHARE Creative, a data-driven creative agency, launches its latest whitepaper, the first of its kind featuring a proprietary methodology to …Customer Experience, Service & Success
BICS and Cognigy develop AI Agent for customer support in China
International communications enabler BICS has unveiled a new customer support AI Agent tailored for customers in China. Developed in collaboration …Chatbots, Conversational AI
Landbot launches AI Appointment Assistant for instant lead conversion
Today, Landbot, the AI Chatbot Generator, announces the launch of its latest product feature — the AI Appointment Assistant. Instantly …Ecommerce
Navigating Personalization: A Balancing Act for eCommerce: CleverTap
CleverTap, the all-in-one engagement platform, today released its industry data-science report ‘Navigating Personalization: A Balancing Act for eCommerce’ showcasing the …Adtech
Veritonic & Realeyes to unveil the First-Ever Audio Attention Report
Veritonic, the industry’s comprehensive audio analytics and research platform, announced today the Veritonic Audio Attention Report, a new gold-standard tool enabling …Customer Experience, Service & Success
Accenture to acquire GemSeek to expand Customer Analytics Services
Accenture (NYSE: ACN) has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand customers through …Ecommerce
Doris to showcase its groundbreaking ecosystem at Web Summit Qatar
Doris is set to showcase its groundbreaking ecosystem at Web Summit Qatar — an entirely new shopping experience, blurring the …Optimization, Personalization & Testing