Martech News
Customer Experience, Service & Success
Aramex Selects Sprinklr AI Chatbots for Global Customer Service
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of …Optimization, Personalization & Testing
Marketplace optimization platform Optiwise.ai raises $1.3 million
The platform assists brands and retailers in scaling their e-commerce businesses, especially on Walmart and Amazon The majority of the sellers …Customer Experience, Service & Success
Talkdesk Names David Paulding SVP of International
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced David Paulding has been appointed senior vice …Social Media Marketing & Monitoring
Skai is #1 Search Engine Marketing & Social Media Marketing Provider
Today, Skai, the leading omnichannel platform for performance marketing, was once again named the top provider of search engine and social …Retail, Proximity & IoT Marketing
NielsenIQ Launches Omnichannel Sales Data
Today, Byzzer by NielsenIQ, a data intelligence platform developed to help emerging brands drive growth and win market share, announced the …Customer Experience, Service & Success
IGT Solutions Wins Gold for Tokopedia Care
IGT Solutions (IGT) won several accolades at the recent ’17th Annual Global Top Ranking Performers Awards APAC’ organized by ContactCenterWorld—the …Customer Engagement
Verint Customers Recognized for Excellence in Customer Engagement
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, celebrated its customers at the ninth annual Verint Engage 2022 EMEA Customer Conference held …Mobile Apps
Glassbox Continues to Grow while Accelerating Path to Profitability
Glassbox (TASE:GLBX), a leading provider of digital experience analytics for web and mobile applications, today announced its financial results for the …Customer Experience, Service & Success