Martech News

Customer Experience, Service & Success
Aramex Selects Sprinklr AI Chatbots for Global Customer Service
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of …
Optimization, Personalization & Testing
Marketplace optimization platform Optiwise.ai raises $1.3 million
The platform assists brands and retailers in scaling their e-commerce businesses, especially on Walmart and Amazon The majority of the sellers …
Customer Experience, Service & Success
Talkdesk Names David Paulding SVP of International
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced David Paulding has been appointed senior vice …
Social Media Marketing & Monitoring
Skai is #1 Search Engine Marketing & Social Media Marketing Provider
Today, Skai, the leading omnichannel platform for performance marketing, was once again named the top provider of search engine and social …
Retail, Proximity & IoT Marketing
NielsenIQ Launches Omnichannel Sales Data
Today, Byzzer by NielsenIQ, a data intelligence platform developed to help emerging brands drive growth and win market share, announced the …
Customer Experience, Service & Success
IGT Solutions Wins Gold for Tokopedia Care
IGT Solutions (IGT) won several accolades at the recent ’17th Annual Global Top Ranking Performers Awards APAC’ organized by ContactCenterWorld—the …
Customer Engagement
Verint Customers Recognized for Excellence in Customer Engagement
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, celebrated its customers at the ninth annual Verint Engage 2022 EMEA Customer Conference held …
Mobile Apps
Glassbox Continues to Grow while Accelerating Path to Profitability
Glassbox (TASE:GLBX), a leading provider of digital experience analytics for web and mobile applications, today announced its financial results for the …
Customer Experience, Service & Success