Martech News

Customer Experience, Service & Success

Aramex Selects Sprinklr AI Chatbots for Global Customer Service

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of …
Optimization, Personalization & Testing

Marketplace optimization platform raises $1.3 million

The platform assists brands and retailers in scaling their e-commerce businesses, especially on Walmart and Amazon The majority of the sellers …
Customer Experience, Service & Success

Talkdesk Names David Paulding SVP of International

Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced David Paulding has been appointed senior vice …
Social Media Marketing & Monitoring

Skai is #1 Search Engine Marketing & Social Media Marketing Provider

Today, Skai, the leading omnichannel platform for performance marketing, was once again named the top provider of search engine and social …
Retail, Proximity & IoT Marketing

NielsenIQ Launches Omnichannel Sales Data

Today, Byzzer by NielsenIQ, a data intelligence platform developed to help emerging brands drive growth and win market share, announced the …
IGT Solutions
Customer Experience, Service & Success

IGT Solutions Wins Gold for Tokopedia Care

IGT Solutions (IGT) won several accolades at the recent ’17th Annual Global Top Ranking Performers Awards APAC’ organized by ContactCenterWorld—the …
Customer Engagement

Verint Customers Recognized for Excellence in Customer Engagement

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, celebrated its customers at the ninth annual Verint Engage 2022 EMEA Customer Conference held …
Mobile Apps

Glassbox Continues to Grow while Accelerating Path to Profitability

Glassbox (TASE:GLBX), a leading provider of digital experience analytics for web and mobile applications, today announced its financial results for the …
Kelso & Company
Customer Experience, Service & Success

Kelso & Company Acquires DEFINITION 6

DEFINITION 6 (“D6”), an Atlanta and New York City-based leading digital customer experience agency, was acquired through a majority investment …