Martech News

experience management
Customer Experience, Service & Success

Reachdesk Leads the Gifting Industry with Brand Guarantees

Global gifting platform implements three new guarantees that significantly elevate the customer gifting experience Reachdesk, the only global, data-driven gifting …
mobile tracker free
Mobile Apps

DMI recognized as Leader in 2022 Gartner® Magic Quadrant™

DMI, a global digital transformation services company, announces that it has been recognized as a Leader in 2022 Gartner® Magic Quadrant™ …
experience management
Customer Experience, Service & Success

InMoment Demonstrates Commitment to Disability Inclusion

 – InMoment technologies achieve perfect scores from two third-party auditing bodies – Allianz rolls out InMoment’s new accessibility features across customer solutions …
customer service experience
Customer Experience, Service & Success

8×8 and Ingram Micro Cloud Expand Distribution Partnership

8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced an expanded distribution relationship and resale go-to-market strategy …
Customer Experience, Service & Success

The Best Customer Service Software of 2022 Has Been Revealed

SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 Customer Service Software Data Quadrant. Six customer service …
referral system
Advocacy, Loyalty & Referrals

Latin America Loyalty Programs Market Report 2022

The “Latin America Loyalty Programs Market Intelligence and Future Growth Dynamics Databook – 50+ KPIs on Loyalty Programs Trends by End-Use …
automation testing
Optimization, Personalization & Testing

UserZoom Acquires Testapic

Acquisition of Leading French UX Insights Company Expands UserZoom’s Footprint to Better Serve European and Global Customers UserZoom, the pioneer …
experience management
Customer Experience, Service & Success

HBR Analytic Services Underscores the Asset-Centric Approach

For Organizations that Manufacture, Manage, and Service Critical Assets, Unifying Business Functions Through a Common Digital Thread Can Enable New Revenue Streams and …
webinar meeting
Events, Meetings & Webinars

Interprefy launches its new AI-driven live captioning technology

Available as an add-on for meeting platforms, the technology will help provide automated live translation services for any size event, …