Martech News
Customer Experience, Service & Success
Reachdesk Leads the Gifting Industry with Brand Guarantees
Global gifting platform implements three new guarantees that significantly elevate the customer gifting experience Reachdesk, the only global, data-driven gifting …Mobile Apps
DMI recognized as Leader in 2022 Gartner® Magic Quadrant™
DMI, a global digital transformation services company, announces that it has been recognized as a Leader in 2022 Gartner® Magic Quadrant™ …Customer Experience, Service & Success
InMoment Demonstrates Commitment to Disability Inclusion
– InMoment technologies achieve perfect scores from two third-party auditing bodies – Allianz rolls out InMoment’s new accessibility features across customer solutions …Customer Experience, Service & Success
8×8 and Ingram Micro Cloud Expand Distribution Partnership
8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced an expanded distribution relationship and resale go-to-market strategy …Customer Experience, Service & Success
The Best Customer Service Software of 2022 Has Been Revealed
SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 Customer Service Software Data Quadrant. Six customer service …Advocacy, Loyalty & Referrals
Latin America Loyalty Programs Market Report 2022
The “Latin America Loyalty Programs Market Intelligence and Future Growth Dynamics Databook – 50+ KPIs on Loyalty Programs Trends by End-Use …Optimization, Personalization & Testing
UserZoom Acquires Testapic
Acquisition of Leading French UX Insights Company Expands UserZoom’s Footprint to Better Serve European and Global Customers UserZoom, the pioneer …Customer Experience, Service & Success
HBR Analytic Services Underscores the Asset-Centric Approach
For Organizations that Manufacture, Manage, and Service Critical Assets, Unifying Business Functions Through a Common Digital Thread Can Enable New Revenue Streams and …Events, Meetings & Webinars