Martech News
Customer Experience, Service & Success
Avaya announces North America Partner of the Year Award Winners
Avaya, a global leader in customer experience solutions, today announced eight North American partners who have been honored for their …Customer Experience, Service & Success
Neville Letzerich joins Talkdesk as Chief Marketing Officer
Talkdesk®, Inc., a global AI-powered contact center leader for enterprises of all sizes, today announced that Neville Letzerich has joined the company …Chatbots, Conversational AI
LivePerson recognized in the Gartner® Hype Cycle™
LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, today announced it has been named a Sample Vendor in the Gartner Hype …Customer Experience, Service & Success
Bandwidth wins ‘Best Places to Work’ Award
Bandwidth Inc. (NASDAQ: BAND), a leading global enterprise cloud communications company, today announced it has again won a “Best Places to …Mobile Advertising
Q2 2023 Global Click Fraud Benchmarks Report: Pixalate
New research into billions of open programmatic ad transactions and over 10 million clicks reveals invalid click trends – inclusive …Audience/Marketing Data & Data Enhancement
Coleman Insights and Amplifi Media released new research results
Among respondents who use both platforms to consume podcasts, YouTube performs at significantly higher satisfaction levels than Spotify. The results among users of …Customer Experience, Service & Success
Arelion brings home the Bronze Stevie® Award for Customer Service
Arelion today announced it has won the Bronze Stevie® Award for Customer Service Department of the Year from the International Business …Events, Meetings & Webinars
Yamaha’s CS-500 now Certified for Microsoft Teams
Yamaha (TOKYO:7951) today announces that its CS-500 Video Collaboration System is Certified for Microsoft Teams. The CS-500 combines the microphone …Events, Meetings & Webinars