Martech News

customer experience services
Customer Experience, Service & Success

ContactUs Communications rebrands, expands service footprint

ContactUs, a leader in CX outsourcing (CX BPO), specializing in innovative contact center solutions, revealed its new branding initiatives, which highlight the …
bi tools
Business/Customer Intelligence & Data Science

Simplr Wins 2022 Excellence in Customer Service Award

Simplr today announced it has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group. …
customer service experience
Customer Experience, Service & Success

New Consumer Survey Showcases Shifting Attitudes Towards AI & CX

Today, CDP.com, a one-stop resource for the latest information, news, and analysis on the customer data platform (CDP) industry, released new research on …
user engagement
Customer Engagement

Spanner Product Development and Copilot.cx Announce Partnership

Spanner and Copilot.cx, two leaders in mobile and IoT innovation, today announced their partnership to provide consumer electronics brands a …
customer service experience
Customer Experience, Service & Success

Commerce Bancshares, Inc. Reports 1st Quarter Earnings Per Share $.97

Commerce Bancshares, Inc. announced earnings of $.97 per share for the three months ended March 31, 2022, compared to $1.06 …
best customer service experience
Customer Experience, Service & Success

AHEAD Bolsters Leadership Team

AHEAD, a leading provider of enterprise cloud solutions, announced today a key addition to its C-Suite. Technology services industry veteran …
mobile tracker free
Mobile Apps

Shipwell Launches Market’s First All-In-One Shipper Mobile App

With many supply chain employees working remotely and in the field as a result of COVID-19, the app provides a …
customer service experience
Customer Experience, Service & Success

Alchemer Expands Best-in-Class Security Controls

Alchemer – a global leader in Customer Experience (CX) and enterprise-feedback technology – announced today that it has expanded its …
iot market
Retail, Proximity & IoT Marketing

NielsenIQ Set to Create the Largest Omnishopper Panel in the U.S.

Today, NielsenIQ announced plans to expand its Omnishopper panel in the U.S. through their strategic agreement with Fetch Rewards, the …