Martech News
Customer Engagement
Emplifi wins Emotional Footprint Awards Two Years Running
Emplifi, a leading unified customer engagement platform, today announced it is named one of the Champions for the enterprise category …Customer Experience, Service & Success
Jasper Appoints Melody Meckfessel as Chief Technology Officer
Jasper, the world’s leading AI marketing platform, today announced the appointment of Melody Meckfessel as its Chief Technology Officer (CTO). Meckfessel brings …Sales Automation, Enablement & Intelligence
Lusha Introduces Flex Search for Advanced B2B Prospecting
Lusha, a leader in B2B Sales Intelligence, released a new prospecting experience that combines simple and efficient prospect and company …Customer Experience, Service & Success
84.5% of Orgs plan to or are already using AI in their contact centers
Yellow.ai, a global leader in AI-first customer service automation, has unveiled research titled ‘Betting Big on AI-First: Insights from Customer Service …Sales Automation, Enablement & Intelligence
SugarCRM makes Sales and Service GenAI approachable to Midmarket
SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced new generative AI capabilities to bring the power of …Customer Experience, Service & Success
boost.ai Partners with CX Effect to Deliver Hybrid-AI Powered CX
boost.ai, a leading conversational AI (CAI) solution provider, today announced a new partnership with CX Effect, the only CX-focused Technology Service Distributor …Chatbots, Conversational AI
Kore.ai announced the launch of GALE
Kore.ai, a leader in enterprise generative and conversational AI platform technology, today announced GALE—Generative AI and LLM Platform for Enterprises. …Channel, Partner & Local Marketing
Dataminr Hires New Chief Partner Officer
Dataminr, one of the world’s leading AI companies, announced the appointment of Matthew Harrell as its new Chief Partner Officer. Drawing from …Email Marketing