Social & Relationships

experience management
Customer Experience, Service & Success

Truvy Partners With Penny to Transform Customer Experience

Penny, a global leader in data-driven sales enablement solutions for direct sales, is excited to announce that Truvy, a leading … 0
referral program
Advocacy, Loyalty & Referrals

Fiverr Launches Subscription-Based Loyalty Program

Fiverr (NYSE: FVRR), the company that is changing how the world works together, today announced the launch of Seller Plus, … 0
best customer service experience
Customer Experience, Service & Success

CX Provider ServicePower ClaimCenter Integration for Field Adjuster

ServicePower, a global field service management software company and Guidewire PartnerConnect Solution partner, and Guidewire Software, Inc. (NYSE: GWRE), the platform P&C … 0
customer service experience
Customer Experience, Service & Success

NICE Expands Digital CX Leadership

NICE (NASDAQ: NICE), today announced the acquisition of GoMoxie, an innovator of advanced digital assistance tools that anticipate customer needs … 0
experience management
Customer Experience, Service & Success

Thought Industries Enriches Customer Learning Experiences

Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced interactive video assessments from Bongo are now … 0
customer service experience
Customer Experience, Service & Success

WISMOlabs, PARCLL Partners for Better Customer Experience

Ecommerce retailers can now give shoppers a better post purchase experience with the new partnership between WISMOlabs’ post purchase experience platform and … 0
customer service experience,
Customer Experience, Service & Success

Customer Experience Leader Genesys combines AI+Automation

Genesys®, a global cloud leader in customer experience orchestration, has announced new capabilities within the Genesys Cloud CX™ platform that make artificial … 0
customer experience services
CRM

Announcing Salesforce+, a New Streaming Service

Salesforce+ content will inspire and motivate everyone — for every role, industry or line of business — to succeed in … 0
customer service experience,
Customer Experience, Service & Success

Valtech Taps Former SharperImage CTO to Lead Technology Strategy

Valtech, a global leader in digital customer experience and business transformation, announced today that Mihaela Mazzenga has joined the company in the newly … 0