Martech News

customer service experience
Customer Experience, Service & Success

Dentsu Launches Merkle Canada to Expand its CX Capabilities

As part of dentsu’s move to strengthen its Customer Experience Management (CXM) offering, the network announced today the expansion of …
data enhancement
Audience/Marketing Data & Data Enhancement

ZoomInfo Named a Leader Among B2B Marketing Data Providers

ZoomInfo (NASDAQ: ZI), a global leader in go-to-market intelligence solutions, today announced that the ZoomInfo platform has been named a Leader …
marketing automation
Marketing Automation

Brand Wings Launches Channel Marketing Automation Platform

Brand Wings today announced the launch of its new through-channel marketing automation (TCMA) platform to help brands to enhance their marketing …
conversational ai
Conversational AI

CallTrackingMetrics Expands Customer Support Team

CallTrackingMetrics, the only digital platform that uses call tracking intelligence to inform contact center automation, announced today it has gained …
data enhancement
Audience/Marketing Data & Data Enhancement

V12 Consumer Data Ranks Highest in Performance

V12, a Porch Group, Inc. company and leading provider of purchase intent software and marketing services, announced that it was ranked highest among …
public relations
PR

Cision’s Media Report Reveals Trends Impacting PR Pros

With a seemingly infinite supply of crises, 2020 made an indelible mark on newsrooms around the world with a host …
conversational ai
Conversational AI

Conversation Analytics Leader Spiketrap Launches Brand Safety Suite

Conversation analytics platform Spiketrap today revealed a brand safety suite designed specifically to address the unique challenges presented in accurately …
marketing automation
Marketing Automation

Clari Unveils Agenda For Inaugural Generation Revenue Conference

Clari, the revenue operations leader, today unveiled details for its virtual conference for sales and revenue operations leaders, Generation Revenue, …
customer experience services
CRM

Tinyclues selects Google Cloud to Transform CRM Marketing

Tinyclues, a CRM Marketing Technology Company announced that it will offer its solution that enables marketers to target customers by …